Workflow: Spot Rewards

🎥 Video Tutorial: The Different Ways to Send Spot Rewards

Celebrate great work with points caregivers can redeem!

The difference between a caregiver who stays and one who leaves often comes down to whether they feel seen. Spot rewards let you instantly recognize great work with points that caregivers can redeem for gift cards — turning everyday excellence into moments that matter.

Top agencies don’t just celebrate big milestones — they reward the small wins that keep caregivers engaged week to week.

🎯 When to Send Rewards

• Outstanding Service: When caregivers receive client compliments

• Shift Coverage: Volunteering for open or hard-to-fill shifts

• Performance Milestones: Meeting attendance or care quality goals

• Training Completion: Finishing optional courses

• Peer Recognition: Caregivers lifting each other up

• Above and Beyond: Showing up strong during tough weeks or last-minute needs

FAQ:

• Can spot rewards be sent from a shared group or team account instead of an individual admin?

No. Spot rewards can only be sent from individual admin accounts. This ensures accurate record-keeping and makes it clear who issued each reward, creating accountability and ownership in Zingage.