How to Merge User Accounts in Zingage

If you find multiple accounts for the same person in Zingage, you can easily merge them to keep things clean and organized. Here's how:

🎥 Tutorial

👥 Merging Employee Accounts

1. Go to the left navigation menu and click “Employees” under the Company section.

2. Search for the user’s name. If there are duplicate accounts (e.g., two for “Michelle”), decide which one you'd like to keep. Consider things like:

   1. Name

   2. Email Address

   3. Phone Number

   4. and Visit Tracking when choosing which account to keep

3. Click the merge icon next to the account you want to preserve (keep). This will auto-fill that account into the “Target Employee” section.

4. Then, search for the second (duplicate) account and select it. This account will be merged into the first one and then deactivated.

5. Type “MERGE” to confirm the action.

6. Click the “Merge Employees” button to complete the process.

🛠 Merging Admin Accounts

You can also merge administrator accounts:

1. Go to Company > Administrators

2. Click the name of the admin account you'd like to manage

3. Select “Merge Employee”

4. Then, search for the second (duplicate) account and select it. This account will be merged into the first one and then deactivated.

5. Type “MERGE” to confirm the action.

6. Click the “Merge Employees” button to complete the process.