Peer Referrals allows current caregivers to submit candidates and lets your agency track referral progress and milestone rewards.

🎥Walkthrough: Setting Up Peer Referrals

How peer referrals work

• Peer Referrals is a referral-tracking tool, not a full applicant tracking system.

• Caregivers submit referral information through Zingage.

• Your administrative team reviews and updates each referral on the agency's application tracking system as the candidate moves through the hiring process.

• Once the candidate is hired and their data is tracked through Zingage, the Zingage system will automatically reward the caregiver's points each referral milestone.

Create a job

• Go to Workflows > Peer Referrals.

• Create an active job and enter the role details.

• Add the referral bonus structure and any milestone requirements.

• Publish the job so caregivers can submit referrals.

Review a referral

• Open the referral record.

• Review the referring caregiver and candidate information.

• Update the candidate's stage as appropriate.

• Record hiring information when the candidate joins the agency.

Configure milestone rewards

• Create milestones based on your agency's program, such as hire, 30 days, 90 days, or hours worked.

• Enter the reward amount for each milestone.

• Confirm that employment and hours data are available and accurate before relying on automated milestones.

Important considerations

• Only referrals submitted and tracked through Zingage can be monitored and awarded automatically.

• Keep job statuses and candidate stages current.

• Review referral settings before changing a live program because changes will affect referrals already in progress.