How to Change a User’s Role in Zingage

Last updated: May 4, 2026

Whether you're updating permissions for a caregiver or assigning new responsibilities to an admin, changing a user’s role in Zingage is quick and easy. Follow the steps below to update roles for both employees and administrators.

🎥Tutorial

Changing a user's role will assign them permissions as well as a title on Zingage

👥 Changing an Employee’s Role

  1. From your dashboard, hover over the left navigation pane.

  2. Click Company > Employees.

  3. In the Actions column next to the employee’s name, click the “👁‍🗨️” icon or click their avatar icon to open their Employee Scorecard.

  4. Scroll to the Roles section and click the Edit button.

    Screenshot 2026-05-04 at 11.56.33 AM.png

  5. Click the drop-down arrow and choose the new role from the list.

    Screenshot 2026-05-04 at 11.57.27 AM.png

  6. Click Save Changes to confirm.

🛠 Changing an Administrator’s Role

  1. In the left navigation pane, click Company > Administrators.

  2. Select the avatar icon of the administrator whose role you want to change.

  3. In the Role section, click the Edit icon.

    Screenshot 2026-05-04 at 11.53.09 AM.png

  4. Click the drop-down and choose the desired new role.

    Screenshot 2026-05-04 at 11.54.28 AM.png

  5. Click Save Changes to apply the update.

You cannot change a staff level user to a caregiver on your end. You'd need to request this from Zingage and we'll direct you!

And that’s it! 🎉 You’ve successfully updated the user’s role in Zingage.