How to Create Surveys on Zingage

While some surveys in Zingage are automatically sent to specific employee groups (like the default "New Hire Within 30 Days" survey), you can create custom surveys to target specific groups of employees.

Creating a Custom Survey

Follow these steps to create a new survey:

• Navigate to Workflows > Surveys

• Click "New Survey" in the top right corner

• Configure the left panel settings:

  • If it's a feedback survey and you want to encourage honest feedback, toggle on the Anonymous Survey toggle

    • Caregiver submissions will not list a name or any identifiable information from the respondent.

  • Survey name

  • Description

  • Broadcast channels

  • Custom message (caregivers will see this message once they receive the survey)

  • Reward value

  • Expiration timeline

  • Reminder timeline (when you'd like caregivers to be reminded to complete the survey)

• In the right panel, either select a template or create from scratch

• Set your cadence (including autopilot options if desired)

  • Send Now: this means the survey will be sent immediately to the chosen recipients

  • Schedule for Later: this means the survey will be sent on the selected date and time to the chosen recipients

  • Put On Auto Pilot: this means the survey will be automatically sent to the chosen recipients on the selected date and time

  • Event Based: this means the survey will be sent based on the chosen trigger. For example if a caregiver is added to Zingage within 30 days of their hire date in the agency's system, the New Hire Survey will be automatically sent to them.

• Select recipients: this can be an employee group or individual employees

Setting Up Recipients

For surveys that you'd like to send to select people on a frequent basis, we recommend creating a custom Employee Group and creating a survey to send to that employee group:

• Go to Company > Employee Groups

• Click "New Group" in the top right corner

• Fill in the group details

• Add your desired employees to the group