How to Invite Administrators

Last updated: April 1, 2026

  • Go to Company > Administrators

  • In the top right corner, click the Send Invite button

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  • Select the user's role

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  • You'll then be brought to the screenshots below:

    • Add their email address (you may add multiple emails at once if you have several users you'd like to add in the same role)

    • Either leave the rewarding limit as is by leaving the toggle on, or toggle it off and enter your desired rewarding limit

  • Send Invite

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  • And that's it! 🎉

When Email Invitations Aren't Working

If you're trying to invite an admin to your account and they're not receiving the email invitation, there are a few steps you can take to resolve this issue.

First, check email folders

Ask the admin to check their email inbox thoroughly, including:

  • Spam folder

  • Trash folder

  • Promotions folder

Use a direct invitation link

If the email invitation still can't be found, you can send a direct link to the new admin instead:

  1. Go to Company > Administrators

  2. Click the New User icon

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  1. A panel will appear on the right side

  2. Click the 'Copy Link Directly' button from this panel

  3. Send this link directly to the new admin

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The new admin can use this direct link to create their account using their email address, bypassing the need for an email invitation.

This method serves as a reliable workaround when standard email invitations aren't being delivered successfully.