Announcements let your agency communicate with caregivers through in-app notifications, email, text, and the company feed.

🎥Walkthrough: Setting Up Announcement Workflows

Create an announcement

• Go to Workflows > Announcement.

• Select Send Announcement, then select Send Announcement again.

• Enter the message and apply formatting such as bold or italics where needed.

• Preview the message before continuing.

Choose delivery options

• In-app and email are selected by default.

• Select Text to also send the announcement by SMS.

• Choose Interactive to allow emoji reactions, or One-Way Broadcast when no reaction is needed.

• Turn on Post to Company Feed when the message should remain visible in the caregiver feed.

Add an attachment

• Upload an image, PDF, or video.

• Videos can be uploaded or recorded directly in the workflow.

• Attachments are optional.

Choose a sending method

• Send Now: Deliver the announcement immediately.

• Schedule for Later: Choose a future date and time.

• Autopilot: Repeat the announcement on a recurring schedule.

• Event-Based: Send when a selected employee event occurs, such as a new hire milestone.

Select recipients

• Choose All Employees for an agency-wide message.

• Choose a custom employee group for a targeted announcement.

• Review the recipients and schedule before activating the workflow.

Manage announcements

• Return to the Announcement workflow to review active, scheduled, or completed announcements.

• Pause, edit, or cancel an automation when your communication needs change.