Locked Out or Forgot Your Password?

Last updated: October 1, 2025

Don’t worry! — there's another way to get in

🔑 Forgot Your Password?

If you can’t remember your password, you'd need to use the code method to log in moving forward. Zingage does not save user passwords so password resets are not supported.

🚫 Locked Out of Your Account?

If you’ve tried logging in multiple times with the right password, your account may be inactive. Please contact us to be sure.

  • Wait a few minutes and try again

  • If the issue continues, reset your password using the steps above


📧 Not Getting the Code or the Code is Wrong?

  • You may be using the previous code sent which is outdated.

  • Restart your browser or clear the cache and cookies and try again.

  • Update your device

  • Go to someplace with better cellular service or wifi.

If none of that works, contact us and we’ll help confirm the right email and phone number is connected to your account and you can try again.


🆕 Still New to Zingage?

If this is your first time using Zingage, make sure you’ve received and accepted your invitation link from your agency. You won’t be able to log in until your account is activated.


💬 Need a Hand?

We’re happy to help — send us a message with your full name, email address, and a description of what’s happening. We’ll make sure you’re back in and earning rewards in no time!