Scheduling and Shift Assignment Issues

Last updated: August 7, 2025

If you're experiencing issues with your work schedule, shift assignments, or haven't received calls for available work, please note that Zingage is a rewards platform and does not handle scheduling or shift assignments.

Who to Contact for Scheduling Issues

For any scheduling-related concerns, including:

  • Not receiving calls for available shifts

  • Changes in work frequency

  • Updating your availability

  • Questions about shift assignments

You will need to contact your:

  • Scheduling administrator

  • Direct manager

  • Agency's scheduling department

What Zingage Can Help With

Zingage is specifically designed as a rewards platform. We can assist with:

  • Reward program questions

  • Zingage account access issues

  • Zingage platform navigation

For all scheduling and work assignment matters, please reach out directly to your agency's scheduling team or management.