How to Claim and Redeem Points for Gift Cards, and Use Gift Cards

Last updated: April 1, 2026

Claiming Your Points on Zingage

🎥 Watch Video Tutorial Here: How to Claim Points & Redeem Gift Cards

Step 1: Log in to the Zingage platform

Step 2: Locate your spot reward on the main homepage

Step 3: Click the Claim button

Step 4: Wait for the confirmation (confetti animation appears and reward is removed from homepage)

[Step 5: Refresh your browser if points don't immediately appear in your balance]

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Redeeming a Gift Card on Zingage

If you're wondering how you can cash out your points or money on Zingage, we can help here. While Zingage is a points-based system and we do not award money or cash, redeeming a gift card in Zingage is quick and simple. Check out this 🎥Tutorial or follow the steps below to buy a gift card:

  • Navigate to the Store tab (right next to the orange 'Z' button at the bottom of the screen). You can browse through all available gift cards or use the search bar to look for a specific merchant (e.g., Amazon, Walmart, Target, etc.).

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  • Once you’ve chosen a gift card, use the plus (+) button to increase the value if you have enough points, or the minus (–) button to lower it.

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Completing Your Redemption

Step 1: Answer the prompt question about going above and beyond in your care work

  • Your response will generate a Community Update post on the Company Feed for other caregivers and admins to see.

  • As a caregiver, you cannot edit and delete your response to the community update after redeeming your gift card. Be sure to keep your response respectful and compliant.

Step 2: Click Share & Continue after finishing your answer

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Your gift card is ready to use immediately after you redeem it! 🎉

Wanna know how to redeem your points for cash? Check out our Agency Merch and Cash Rewards article!

Accessing Your Gift Card

Step 1: Find your gift card using either method:

  • Go to My Wallet to view all past redemptions

  • Click the Notifications icon and select View Redemption Link

  • Review your email inbox, where your Gift Card link will be sent

Step 2: View your gift card code and use it to make your purchase

✅ Tip: You can come to the My Wallet section anytime to access your gift cards!

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Using Gift Cards

In-Store

When using your gift card in a physical store:

  1. Access the gift card page from My Wallet

  2. Click 'View Code' then 'Open Redemption Page'

  3. Show the barcode to the cashier to be scanned

  4. For cards without barcodes, provide the card number and PIN to the cashier

Online

To use your gift card for online purchases:

  1. Copy the claim code from your gift card page

  2. During checkout, enter the gift card information as your payment method

  3. For Visa gift cards, you'll need to enter the card number, CVV, and expiration date

Important Tips:

  • Make sure your purchase amount is less than or equal to your gift card balance

  • Some gift cards can also be used through merchant mobile apps (e.g., Target, Walmart)

  • Gift cards must be activated before first use

  • Gift card balances from one gift card CANNOT be transferred to another gift card.

Troubleshooting

If you experience issues redeeming or using your gift card:

  • Try logging out and back in, or refresh your page

  • Verify the gift card has been activated

  • Check that you are entering the correct claim code or card information

  • Ensure your purchase amount doesn't exceed the card balance

If you continue experiencing issues, please submit a support ticket through the help center with specific details about the error you're encountering.