 May 14, 2025 — "Deep Dive Round 2: Communities, Referral Engine & Zinga Day"

Last updated: May 15, 2025

Webinar recording	Video Replay Available Here
Length	60 min
Audience	Returning users ready for advanced features
Focus	New releases (Communities, Multi‑stage Referrals, Zingage Day), live Q&A drill‑downs

Zingage Communities – Facebook‑style groups with AI‑moderation and admin flagging. Perfect for night‑shift chats, client‑specific teams, or interest groups. Free add‑on—request activation via Success team.
Multi‑stage Referral Campaigns – Reward both the advocate and the recruit at custom milestones eg 10, 20, 100‑shift checkpoints. Prevents “one‑and‑done” bonuses and drives retention.
"Zinga Day" Weekly Raffle – Platform‑funded prizes (up to $250) for caregivers who complete the Availability Survey. Agencies get fresher scheduling data at zero cost.
Quote‑of‑the‑Day Autopilot – Use recurring workflows for Motivational Monday, Tip‑Tuesday, etc. (template in Best‑Practice Library).

Product Tour Refresher—fast recap for first‑timers (Home Dashboard → Goal Center → Workflows → Reporting).
Hands‑on: Building a Birthday Workflow
- Demoed text+video reward triggered on caregiver Birthday.
Communities Walkthrough
- Creating a group, posting, caregiver reactions, admin/AI flagging flow.
Referral Tracker Demo
- Caregiver view of “Domino’s‑style” progress bar (Applied → 1st Shift → 10 Shifts…).
Advanced Invite Settings
- Auto‑invite after X shifts; custom message; invite‑time window.
Q&A Rapid Fire
- Daily group texts using recurring workflows
- Deleting/pausing old workflows (UI update coming)
- When new hires become active (24‑48 h sync)
- Best URLs for referral listings (direct job link vs. careers page)

Task	Where to Click	Time	Impact
Enable Communities	Help →Ask Kathy → Request Communities	1 min	Boosts peer support & culture without WhatsApp chaos
Launch Availability Survey (Zingage Day)	Best Practices → Availability Kit → Use → Autopilot weekly	3 min	Up‑to‑date schedule data + agency‑funded raffle
Set Multi‑stage Referral Goal	Workflows → Peer Referrals → New Job	7 min	More applicants and retention
Add Daily Quotes series	Workflow → Announcement → Autopilot daily	4 min	Morale & engagement lift

Brand your videos. A 15‑sec selfie from the owner outperforms stock images every time.
Segment wisely. Use Employee Groups (e.g., <90 days, Active this month) to avoid spamming the whole roster.
Budget once, monitor later. Monthly caps + Goal Center reporting keep surprises off the P&L.